You can initiate a return within 7 days of receiving your order for a smooth and hassle-free process.

Reason 1:

You have received a wrong product that is not as described on the Site; or a damaged product.

Return Requirements:

All products must be returned in their original condition (unused, with all seals and tags intact), together with all accessories, manuals, and warranty cards. All returned products are subjected to a Quality Check at our warehouse to guarantee that they are returned in their original condition. We retain the right to refuse your request if the product is returned to us broken, used or in poor condition.

If your request is approved, Royal Beauty will bear the Delivery Charges for pickup as well as for your re-dispatched order.

Reason 2:

You have changed your mind and you need a different variant, shade, or type than the one you ordered.

Return Requirements:

All products must be returned in their original condition (unused, with all seals and tags intact), together with all accessories, manuals, and warranty cards. All returned products are subjected to a Quality Check at our warehouse to guarantee that they are returned in their original condition. We retain the right to refuse your request if the product is returned to us broken, used or in poor condition.

If your exchange request is approved, a new order will be dispatched, and a delivery fee of Rs. 250 will be charged to cover the costs of pickup and delivery.

If you prefer a refund, you will receive an Internal Credit voucher for the equivalent amount. This voucher can be redeemed at any time in the future at our store. Kindly note that Royal Beauty does not offer monetary refunds.

Non Returnable

You do not have a right to return, replace or exchange products in respect of:

• Products with tampered or missing serial numbers
• Products that have been used or damaged by you or are not in the same condition as you received them